FAQ

Welcome to the Orchetrix FAQ

Got questions? You’re in the right place.

This page covers the most common queries from users like you who are using the open-source version of Orchetrix (OX). Whether you're just getting started or already managing multiple clusters, these FAQs are here to help you understand how OX works, what it offers, and how to get the most out of it.

Is Orchetrix (OX) really free to use?

Yes, the open-source version of OX is completely free to use. It includes most core features for managing and monitoring Kubernetes clusters.

How many clusters can I manage in the open-source version?

There's no hard limit. I’ve added multiple clusters without issues so far — it scales pretty well even without a subscription.

Do I need any ID or account to use OX?

Nope, with the open-source version of OX, there’s no need to sign up or create any ID. Just install and accept our Terms & Conditions and start managing clusters right away.

Does OX store any of my cluster data?

From what I’ve seen, everything runs locally. It doesn't send cluster data anywhere — perfect for privacy-focused setups.

Can I install extensions or plugins in this version?

Right now, plugin support is limited in the open-source build, but native features cover most daily tasks.

Is there any live chat support available for open-source users?

Live chat is only available with the commercial plan. As an open-source user, I usually get help from GitHub Issues and the community forum.

How do I update OX to the latest version?

You’ll need to check the GitHub releases page or official site — there’s no auto-update in the open-source version.

Where can I report bugs or suggest features?

I usually open issues on their GitHub repo — they’re pretty active with responses.

Do I need to configure anything before using AppChart?

No setup is required. AppChart activates automatically when a cluster is connected and a resource is selected.

What is the purpose of selecting a Namespace in AppChart?

The Namespace filter scopes the chart to a specific environment, allowing for more targeted visualization.

What happens when I select a Workload type?

Selecting a workload type (like Deployments or StatefulSets) helps AppChart identify the relevant resources and their dependencies.

How does AppChart identify related Kubernetes resources?

AppChart scans the selected resource and its relationships—such as connected Services, Pods, and ConfigMaps—via the Kubernetes API.

Is the architecture chart generated in real time?

Yes, the chart reflects the live state of your cluster and updates as changes occur.

Can I interact with individual nodes in the chart?

Yes. Clicking on nodes provides access to detailed information, including live logs and resource metrics.

What do the colors in the chart represent?

Pod colors indicate real-time status—such as Active, Running, or Pending—helping you quickly assess system health.

How do I update the chart with the latest cluster data?

Click the Refresh button to reload the chart and retrieve the most current state of your selected resources.

Can I export the architecture chart?

Yes, the chart can be exported in PDF or Image format using the Download button in the header.

Still need help? Don’t worry — we’ve got community channels and GitHub support ready for you.

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